TransPennine Express urges customers not to travel tomorrow ahead of Storm Eunice disruption
TransPennine Express (TPE) is urging customers across its network not to travel on Friday 18 February, with Storm Eunice likely to cause significant disruption.
With weather warnings in place and strong winds expected across the North of England and into Scotland, emergency speed restrictions are being put in place by Network Rail and TPE will be operating a minimal train plan.
As a result of the disruption, the train company is strongly urging customers to instead, travel on Thursday 17 or Saturday 19 February.
Tickets for Friday 18 February will be valid on TPE services on Thursday 17 February and Saturday 19 February, or a full refund can be obtained at: tpexpress.co.uk/help/refunds, with no admin fee.
More information and the latest updates on the situation can be found on the TPE website: www.tpexpress.co.uk/travel-updates or at www.nationalrail.co.uk
Paul Watson, Operations Director for TransPennine Express said: “Storm Eunice will be the second storm to impact our services this week and it is likely to cause major disruption to train services, right across the North of England and into Scotland.
“The most important thing is that our customers and staff are kept safe, and we are urging customers not to travel by train on Friday 18 February. We are instead asking customers to make their journeys on either Thursday 17 or Saturday 19 February.
“The situation with the weather is changing all the time, and customers should continue to check our website or National Rail Enquires for the latest information.”
Customers with questions about their journey can tweet the train company at @TPEAssist or WhatsApp on 07812 223 336 and will usually receive a response within 10 minutes. Alternatively, please contact the TPE Customer Relations team: www.tpexpress.co.uk/help/contact-us.