Storm Bert: TPE gives customers the option to change travel plans as operator is forced to cancel trains running north of Carlisle tomorrow
TransPennine Express (TPE) is giving customers the option to change their travel plans over the weekend as the train operator has been forced to cancel services running north of Carlisle due to Storm Bert tomorrow (Saturday 23 November).
Passengers affected will be able to use tickets bought for this weekend on any of its services from today (Friday 23 November) until Sunday (24 November) if they wish to change their travel plans.
Storm Bert is set to bring heavy snow, wind and rain over the weekend and may cause disruption across the rail network.
Customers with tickets already purchased for travel on the following routes to and from Scotland purchased for Saturday 23 November or Sunday 24 November can use their tickets on any TPE service between Friday and Sunday (22-24 November):
- Manchester Airport - Glasgow / Edinburgh
- Liverpool - Glasgow
- Edinburgh - Newcastle / Berwick
Adam Fairclough, Interim Customer Experience and Transformation Director, said: “Due to bad weather over the weekend we have been forced to cancel some of our services on Saturday.
We want to keep our customers on the move during cold weather conditions, which is why we have teamed up with other operators and given passengers the option to change their plans to travel with us.
“We urge anyone planning to use our services to check before they travel in case of any disruption during Storm Bert.”
Customers can check their services on the TPE website: www.tpexpress.co.uk/travel-updates