TransPennine Express customers warned to plan carefully ahead of weather-related disruption
TransPennine Express (TPE) is warning customers to plan ahead for travel this evening (Sunday 30th January) due to poor weather forecasted to hit many parts of the north of England and Scotland.
The East Coast Mainline between Newcastle- Edinburgh will be closed between 9pm tonight (Sunday 30th January) until 9am on Monday 31st January and with difficult conditions expected, customers are advised not to travel on this route this evening.
Delays and disruption are also expected on the West Coast Mainline (the route between Manchester and Edinburgh/ Glasgow via Preston) with Network Rail imposing speed restrictions from 6pm tonight. Customers travelling on the West Coast Mainline are advised to allow for additional time for travel.
Customers may defer their journeys, and any tickets already purchased for travel this weekend will be valid on our services up to and including Monday 31st January or a full refund can be obtained at https://www.tpexpress.co.uk/help/refunds and there will be no admin fee for this.
Anyone that experiences a delay may be entitled to compensation with more information available at: www.tpexpress.co.uk/help/delay-repay-compensation.
Chris Nutton, Major Projects Director for TransPennine Express, said: “The safety of our customers and colleagues is our number one priority and we’ll do all we can to keep our customers on the move where travel is possible. Customers should be aware that difficult travel conditions are expected this evening and into the early hours of Monday morning.
“With disruption highly likely, we are encouraging customers to check for the latest travel updates on our website: https://www.tpexpress.co.uk/travel-updates ”
If you require information about your journey or have any other questions, in the first instance we encourage you to tweet us on @TPEAssist or WhatsApp on 07812 223 336. Alternatively, please contact our Customer Relations team on: www.tpexpress.co.uk/help/contact-us.
Notes to editors
TransPennine Express
TransPennine Express is an intercity rail provider with a vision to Take the North Further. We are delivering an investment of over £500m that will transform travel and customer experience across the North and into Scotland. This includes the introduction of 220 brand new state of the art Nova carriages, providing new routes, services and will increase capacity by over 80 per cent on a seven day a week timetable.
We are proud to be a FirstGroup plc company which provides easy and convenient mobility, improving quality of life by connecting people and communities.
Our network is:
- North TransPennine - including Newcastle to Manchester Airport, Redcar/Middlesbrough to Manchester Airport, Scarborough to Liverpool, Edinburgh to Liverpool and Hull to Manchester Piccadilly
- South TransPennine from Cleethorpes via Doncaster and Sheffield to Manchester
- North West and Scotland – from Liverpool and Manchester Airport to Preston, Oxenholme, Carlisle, Penrith, Edinburgh and Glasgow,
- Destinations served by TransPennine Express include Newcastle, Middlesbrough, Darlington, Northallerton, Thirsk, York, Malton, Scarborough, Hull, Selby, Leeds, Huddersfield, Cleethorpes, Grimsby, Scunthorpe, Meadowhall, Doncaster, Sheffield, Edinburgh, Glasgow, Carlisle, Lancaster, Preston, Redcar, Morpeth, Manchester, Manchester Airport and Liverpool
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