Press Releases

15 items found, showing page 1 of 2

Passenger Assist 2

More than 50 per cent rise in TPE customers using Passenger Assist service

The number of customers using TransPennine Express’ (TPE’s) Passenger Assist service has risen by more than half in just one year.

Speech to text 2

VIDEO: TransPennine Express tests UK-first AI speech-to-text announcements designed to improve journeys for hearing impaired passengers

A cutting-edge announcement system designed to improve journeys for hearing-impaired passengers on TransPennine Express (TPE) trains has successfully completed its pilot phase and is the first-of-its kind to be used on the railways in the UK.   

North East Sight Matters day out-4

Youngsters from Newcastle-based charity North East Sight Matters enjoy day out with TransPennine Express

A group of 14 young adventurers and their families had an unforgettable day out in York, thanks to TransPennine Express (TPE).  

Stalybridge-8

VIDEO: Accessible Changing Places toilet installed at Tameside TPE station

A new fully accessibly toilet has been installed at a popular TransPennine Express (TPE) Tameside station.  

Harriet Harbidge, Diversity and Inclusion Manager at TransPennine Express

West Yorkshire woman shortlisted for two Women in Rail Awards

A West Yorkshire woman has been nominated for two national awards for her contribution to making the rail industry more inclusive.

New accessible benches at Hull station (1)

TPE installs new accessible seating at Hull Paragon

Train operator TransPennine Express (TPE) has installed more than 30 new accessible benches at one of its busiest stations.

Shannon Cassidy, TPE train driver with endometriosis-2

TPE on track to break taboos around women’s health

TransPennine Express (TPE) has signed up to become an Endometriosis Friendly Employer, helping to drive positive change in the workplace.

TPE launches its new Social Stories

TPE launches new initiative to help neurodiverse customers build travel confidence

TransPennine Express (TPE) has launched its new Social Stories aimed at enhancing the travel experience for individuals with autism, learning disabilities, and social anxieties.

Harriet Harbidge, Diversity and Inclusion Manager and Elizabeth Williams, Public Relations Manager at TransPennine Express

TPE launches ‘Neurodiversity Network Group’ during TPE Week of Inclusion

TransPennine Express (TPE) has announced the official launch of its ‘Neurodiversity Network Group’ as part of the trailblazing TPE Week of Inclusion.  

Platform zoning launches at TPE Stations

Get in the zone with TPE’s new tech that makes boarding trains a seamless, safe and stress-free experience

TransPennine Express (TPE) has launched new technology at all its ‘through stations’ that will make boarding trains a seamless, safe and stress-free experience for customers.

TPE's new 'Map for All'

TPE maps the future to more accessible stations

New tactile maps have been installed at Hull Paragon, Dewsbury and Manchester International Airport (MIA) as part of TransPennine Express’ (TPE) commitment to help blind and partially sighted passengers find rail travel even more accessible.

TransPennine Express launches two new innovations to make rail travel more accessible for customers

TransPennine Express launches two new innovations to make rail travel more accessible for customers

TransPennine Express (TPE) has launched two new tech innovations that will make rail travel more accessible for passengers who are blind, visually impaired, autistic or anxious.