Press Releases

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Chatbot-6

Meet Penny: TPE’s new chatbot who can keep customer on track with live journey information

TransPennine Express (TPE) customers can now get live train information on the go with a new chatbot service. 

TPE Class 397 in Edinburgh Waverley

TPE to run extra services for customers travelling from Edinburgh Fringe Festival

TransPennine Express (TPE) is set to run up to three extra services a day for festivalgoers after they have spent time at this year’s Edinburgh Fringe.  

TPE Class 802s at Newcastle

Extra train services for fans heading home from Sam Fender’s Newcastle gigs this weekend

TransPennine Express (TPE) will run extra late-night services between Newcastle and Darlington this weekend, meaning customers can enjoy every moment of Sam Fender’s homecoming concerts. 

Dog Bowls (4)

Provisions for pooches at 11 TPE stations to make travel for dogs even more pawsitive

To make travelling with pooches easier, TransPennine Express (TPE) is rolling out pup-friendly provisions for its customers.   

TransPennine Express First Class

TransPennine Express set to celebrate Ramadan alongside customers

TransPennine Express (TPE) is celebrating Ramadan by offering complimentary dates to First Class customers who are breaking their fast while travelling on the train operator’s services.